Maintenance, Support, and Lifecycle Management of NEDAP EAS

Once your EAS solution is live, reliability becomes critical. Our Project Servicing offering ensures that your NEDAP RF and RFID systems continue to perform at a high level over their entire lifecycle. 2K SERVICES provides structured service and maintenance programmes tailored to your retail network. We offer preventative maintenance visits, remote and on-site diagnostics, and fast troubleshooting to minimise downtime and protect your stores against shrinkage. Using original NEDAP spare parts and accessories, we maintain system integrity and keep detection performance at the required standard. In addition to corrective service, we support system upgrades and expansions – for example, adding doors or zones, migrating from classical RF EAS to RFID or hybrid functionality, or adapting the configuration to new store layouts. We also provide regular reporting on incidents, interventions, and system health to give you transparency over your EAS infrastructure. Key elements of this service: - Preventative maintenance plans for NEDAP EAS systems - Incident handling, troubleshooting, and on-site repair - Supply and replacement of original NEDAP spare parts and accessories - System optimisation, firmware updates, and parameter tuning - Support for upgrades, store remodels, and network expansion - Service reporting and recommendations for continuous improvement Through our servicing, 2K SERVICES protects your investment in NEDAP technology, ensuring your EAS solution remains stable, effective, and ready to evolve with your retail operations